Privacy Policy

1. Introduction

Admiral Energy LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at admiralenergy.ai or use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you fill out our contact form or request a quote, we collect:

• Full name
• Email address
• Phone number
• Location (zip code or city)
• Any additional information you provide in your message

Automatically Collected Data

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website
• UTM parameters from marketing campaigns

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Send you quotes and information about our backup power services
• Send appointment confirmations and reminders via email or SMS (with your consent)
• Follow up on your quote request
• Improve our website and services
• Comply with legal obligations

4. SMS/Text Messaging

If you opt in to receive SMS messages from Admiral Energy:

• Message Frequency: You may receive up to 5 messages per month related to your inquiry, appointment reminders, and follow-ups.
• Message & Data Rates: Standard message and data rates may apply depending on your carrier and plan.
• Opt-Out: Reply STOP to any message to unsubscribe from SMS communications.
• Help: Reply HELP for assistance or contact us at david@admiralenergy.ai.
• We do not sell or share your phone number with third parties for marketing purposes.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., email services, CRM systems, SMS platforms)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use Google Tag Manager and Google Analytics to understand how visitors interact with our website. This data helps us improve our services and user experience.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise these rights, contact us at david@admiralenergy.ai.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Admiral Energy LLC
Kings Mountain, North Carolina
Email: david@admiralenergy.ai
Phone: (704) 286-6303