Return Policy
Last updated: January 2025
30-Day Satisfaction Guarantee
If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.
Return Conditions
- Items must be in original packaging, undamaged, and in resalable condition.
- Include all original accessories, manuals, and cables.
- Products showing signs of misuse, physical damage, or modification are not eligible for return.
How to Initiate a Return
- Email info@admiralenergy.ai with your order number and reason for return.
- We'll provide a prepaid return shipping label within 24 hours.
- Pack the item securely and drop it off at the designated carrier.
- Refund is processed within 5-7 business days of receiving the return.
Restocking Fees
None. We don't charge restocking fees. Your refund is for the full purchase price.
Return Shipping
For standard returns (change of mind), we provide a prepaid label — return shipping is free. For defective or damaged products, we cover all return costs.
Exchanges
We don't process direct exchanges. Return the original item for a refund and place a new order for the desired product.
Questions?
Email us at info@admiralenergy.ai or call (984) 238-4187.